Wednesday October 28, 2020
:: Internet Services ::

:: Onsite Support Services ::

:: Other Services ::

:: Customer Support ::

Personal Information
Seris Solutions will not sell, giveaway or provide any personal or corporate client information to any third party without written permission from the client.

Seris Solutions will never require clients to advertise for Seris Solutions on thier websites. Clients are allowed to use thier sites for business or personal use.

All services provided by Seris Solutions may be used for lawful purposes only. Transmission, storage or presentation of any information, data or material in violation of any United States Federal, State or City law is prohibited. This includes, but is not limited to: copyrighted material, material that is threatening or obscene, material that is with "adult only" content, or material, protected by trade secrets and other statute.

Note: Pornography and sex-related merchandising are prohibited. This includes sexual content, or direct links to adult content elsewhere. This is also true for sites that promote any illegal activity, violence or content that may be damaging to our servers or any other server on the internet. Links to such material are also prohibited. Examples of non-acceptable content or links:

• Pirated software or MP3 files
• Hackers programs or archives
• Warez Sites
• Porn
• Spamming Software

Seris Solutions will be the sole arbiter as to what constitutes a violation of this provision.

Hosting Service Refund Policy
We offer unconditional 30 days money back guarantee on our hosting services. If for ANY reason you decide to cancel your account within the initial 30 days period, simply notify Seris Solutions via e-mail ( and we will promptly refund your payment. When the 30 days money back guarantee is over, we do not offer any refund options. Since all .com, .net, .org, .us, .biz and .info domains registered through our services cannot be refunded, they will be subject to a $35.00 annual domain registration fee. Therefore, if you purchased a hosting account with a domain registration for $79.95 USD, we will be able to refund the amount of $44.95 USD. If a customer disputes a setup / renewal charge for any account, we will not re-activate the service, unless the customer re-purchases the chargebacked fee plus all bank transaction fees involved.
We do not lock domains, and arrangements can be made to transfer your domain name to a new provider. Accounts terminated due to policy violations will not be refunded.

Traffic Guidlines
No matter the unique resource characteristics and traffic patterns, all sites, have limitations to bandwidth. Sites that go over their bandwidth limit will be charged $5 USD per each additionally generated 1GB. Sites must pre-pay this fee, or will be subject to suspension if the used additional bandwidth is unpaid for.

We do not allow running and linking to IRC servers, or running of IRC bots and clients such as Eggdrop, BitchX, ircii, etc.

Background processes and programs
We do not allow background running programs.

Proxy software
We do not allow running of proxy software on our servers.

Distribution and/or transmission of obscene or indecent speech or materials
Violation of indecency and obscenity laws can result in criminal penalties.

Intellectual property rights
Materials, accessible to you through Seris Solutions services, may be subject to protection under the United States or other copyright laws, or laws protecting trademarks, trade secrets or proprietary information. Except when exclusively permitted by the owner of such rights, you must not use Seris Solutions services in a manner that would infringe, violate, dilute or misappropriate any such rights, with respect to any material, which you access or receive through the Seris Solution's network. If you use a domain name in connection with Seris Solution's service, you must not use that domain name in violation of any third party trademark, service mark, or similar rights.

Network security
Customers may not use Seris Solution's network in attempt to circumvent user authentication or security of any host, network, or account. This includes, but is not limited to: accessing data not intended for the customer, logging into a server or account the customer is not exclusively authorized to access, password cracking, probing the security of other networks in search of weaknesses, or violation of any other organization's security policy. Customers may not attempt to interfere or deny service to any user, host, or network. This includes, but is not limited to: flooding, mail bombing or other deliberate attempts to overload or crash a host or network. Seris Solutions will fully cooperate with investigations of violations of systems or network security. This also includes cooperating with law enforcement authorities in the investigation of suspected criminal violations. Users who violate system or network security may incur criminal or civil liability.

Defamatory speech distributed over the Internet can result in civil liability for the defamer.

SPAM or unsolicited mail
You must not use Seris Solution's network, Seris Solution's equipment or any Seris Solution's email address in connection with the transmission of spam, flames, mail bombs, or similar unsolicited email messages. Your domain may not be referenced as originator, intermediary, or reply-to address in any of the above. This prohibition fully extends to sending of unsolicited mailings from another service that in any way implicates the use of the Seris Solution's network, Seris Solution's equipment or any Seris Solution's email address. A message is considered unsolicited if it is posted in violation of a newsgroup charter, or if it is sent to a recipient without his/her prior consent. For purposes of this provision, merely making one's email address accessible to the public will not constitute a request or invitation to receive messages.

If you are found to have spammed, Seris Solutions reserves the right to disable your account without prior notice. Seris Solutions has the right to refuse or cancel service to known spammers. Finally, Seris Solutions reserves the right to determine at its sole discretion what constitutes a violation to its anti-spam policy. Any violation in regards to this policy may result in cancellation of services without refund.

Any attempt to undermine, slander, libel, threaten or cause harm to any Seris Solution's customer, employee, and property or to the company directly is grounds for immediate termination without refund. In addition, any such attempts will be prosecuted to the fullest extent of the law.

Customer agrees to indemnify, defend and hold harmless, Seris Solutions, its subsidiaries and other affiliated companies, its officers, directors, employees and agents from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these Terms of Use. Customer agrees to limit the liability of Seris Solutions to the amount paid for the service.

Seris Solutions will not be responsible for any damages your business may suffer. Seris Solutions makes no warranties of any kind, expressed or implied for the services it provides. This includes loss of data resulting from delays, non-delivery of services, wrong delivery of services, and any service interruptions caused by Seris Solutions and its employees. Seris Solutions reserves the right to amend or update these terms without notice. Failure to follow any terms and conditions may result in account deactivation.

Seris Solutions furthermore expects that its customers who provide Internet services to others will fully comply with Seris Solution's Terms of Use and with all applicable laws concerning the privacy of online communication.

Refusal of service
Seris Solutions reserves the right at its sole discretion to refuse or cancel service. Violation of any of Seris Solution's Rules and Regulations could result in a warning, suspension, or account termination. Submitting fake personal information can also be grounds for suspension.

2040 Sunlight Drive
Longmont, CO 80501
Toll free: 866-654-6363
Office: 720-684-6879
Fax: 720-684-6881